FAQs

  1. What is Elise Lavont? Elise Lavont is a clothing brand that offers trendy and high-quality clothing for both women, men and children.

  2. What sizes are available? Our clothing ranges from XS to XXL to ensure we have sizes for everyone.

  3. What is your return policy? We do not offer returns or exchanges for our products unless the item is defective or damaged upon receipt. Please see our full return policy on our website for more details.

  4. How do I track my order? Once your order has shipped, you will receive a tracking number via email. You can track your package using this number on the carrier's website.

  5. How long does shipping take? Shipping times vary depending on your location. We offer both standard and expedited shipping options at checkout. Please see our shipping policy on our website for estimated delivery times.

  6. Do you offer gift cards? Yes, we offer digital gift cards that can be purchased on our website.

  7. Can I cancel or change my order? We process orders quickly, but if you need to cancel or make changes to your order, please contact us as soon as possible and we will do our best to accommodate your request. (info@eliselavont.com)

  8. How can I contact customer service? You can contact us via email or phone, or through our website's contact form. Our customer service team is available Monday through Friday, 9am to 5pm PST.